Staff - AI Experience Designer at ING in CDR (Amsterdam - Cedar)

We're looking for a Staff AI Experience Designer to shape the future of AI-powered and data-driven experiences in Wholesale Banking Advanced Analytics team. You will join a multidisciplinary team of AI Designers, Researchers, and Service Designers to transform complex AI capabilities into intuitive experiences. You will work in cross-functional product teams, partnering closely with Product, Engineering, Data Science, and business stakeholders, to drive meaningful outcomes for customers and ING colleagues. In this role, you'll lead the design of AI products and services across discovery and delivery, turning complex operational and technical challenges into experiences that are intuitive, efficient, and meaningful. This is a senior individual contributor role. You'll be expected to drive AI Experience strategy for a domain, influence product direction, and lead complex initiatives. What you'll be accountable for: Drive AI Design strategy and product direction Define and evolve the AI experience vision for analytics products and journeys. Identify opportunities where design, data, and AI can improve customer and operational outcomes. Translate business strategy into actionable AI Design strategies, priorities, and measurable outcomes. Align stakeholders around a shared understanding of user needs and business goals. Lead end-to-end AI design Own the full AI…