Key Account Manager - B2B at iyzico in Istanbul

iyzico Founded in 2013 with the mission to democratize financial services for merchants engaged in e-commerce and make them accessible for everyone, iyzico is a leading fintech company offering innovative payment and financial solutions to both businesses and consumers. The company aims to simplify payment processes, making life easier for both consumers and merchants. Providing merchants with an easy-to-use and secure platform that streamlines their payment acceptance processes, iyzico was acquired in 2019 by PayU, a global payment company. Today, iyzico operates within the Prosus Group, one of the world's largest technology investment groups. In line with its vision to become one of the top five financial institutions in Türkiye, iyzico acquired Paynet in 2025 and continues to serve more than 185.000 merchants. Key Responsibilities Managing and growing relationships with existing key accounts to ensure long-term partnership and customer loyalty Acting as the primary point of contact for assigned accounts and maintaining strong stakeholder relationships Identifying upselling and cross-selling opportunities within the existing customer portfolio Understanding customer needs and providing tailored solutions to maximize account value Ensuring the highest level of customer satisfaction and retention Conducting regular business reviews and creating action plans to support…