Head of Field Engineering Operations at Vercel in Hybrid - San Francisco

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role We are looking for a Head of Field Engineering Operations to join our Revenue Operations team. You'll be a strategic partner to the VP of Field Engineering and build the systems, processes, and team that help our Field Engineering organization scale. You will build and lead a team while constantly asking how we can use better tooling, smarter automation, and tighter feedback loops to make the organization faster and sharper. You will report to the VP of Revenue Operations. If you’re based within a pre-determined commuting distance of one of our offices (SF, NYC, or Austin), the role includes in-office anchor days on Monday, Tuesday, and Friday. For location-specific details, please connect with our recruiting team. What you'll do Design the processes, systems, and operating cadences that let Solutions Architects, Developer Success Engineers, Customer Success Engineers, Technical Account Managers, and Professional Services scale …