People Technology Analyst at HelloFresh in Manila

The Role At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences. In this role, you will take on a key responsibility in managing and resolve technical support tickets for Workday and connected People systems through backend configuration, troubleshooting, and root-cause analysis, focusing on scalable solutions, data integrity, and continuous system improvement rather than data entry or HR administration., contributing to our ongoing efforts to drive business success and enhance customer satisfaction. We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you! What you’ll do Own the Workday and People Technology support queue, working alongside analysts in other time zones to provide coverage Investigate and resolve technical tickets on Workday backend configuration and setup, often with ambiguous or incomplete context Identify root causes and implement…