Sales Representative - Retention (2-Month Project-Based) at HelloFresh in Manila

The Role At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences. We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you! What you’ll do Answer inbound retention calls: Maintain positive customer relationships, provide customer resolution/ education and negotiate using retention offers Retain customers in compliance with company guidelines and protocols Attend 1:1, meetings, huddles, & trainings Attend cross-trainings and upskilling What you’ll bring Excellent communication, problem-solving, and negotiation skills Positive energy and can-do attitude A person with high regard for integrity and diligence Critical thinking with technical and language proficiency Ability to work independently and efficiently with minimal supervision Empathy, emotional intelligence, and resilience Effective time management and multitasking abilities An interest/passion for Craft Beer…