Customer Journey Expert - Channels at ING in Istanbul (VADI ISTANBUL PARK)

Design the future architecture of one of Europe's most innovative banking networks while empowering engineers to do their best work. Role Summary Transaction Services (TS) is one of ING Wholesale Banking’s core business lines. We provide a broad range of payment and transaction-banking products and services to corporate and institutional clients worldwide. Our ambition is to deliver secure, reliable and competitive solutions that help our clients manage their day-to-day banking seamlessly across countries and channels. Within TS, Delivery Management converts product strategy and client needs into high-quality, scalable solutions and services. We work globally with Commercial Product Management, Operations, Technology, Risk, Compliance, Legal and local market organisations. This position is based in ING Hubs Türkiye in Istanbul and is embedded in the global Delivery Management Payments & Channels organisation. As a Customer Journey Expert , you will join the Channels domain within Delivery Management Payments & Channels. Our channels enable corporate clients and Financial Institutions to access ING services, initiate and authorise transactions, exchange data and integrate their systems with ING through secure digital and connectivity solutions. You will independently own complex, end-to-end delivery outcomes across one or more channel propositions. You shape multi-stream…